We stand by our 100% satisfaction guarantee. Everything we do has to be as good as our coffee. We are committed to delivering the highest quality products and superior service to our customers. If any of our products fail to live up to your expectations, we will happily exchange them, replace them, or refund your money.
Each package is marked with a recommended brew-by date. If the coffee is brewed by this date, it’s guaranteed fresh. After the package has been opened, it should stay fresh for about two weeks if sealed in an airtight container, like our Fresh-O-Lator® Canister.
Many of our bags contain valves (also known as nitrogen-flush containers) that allow the wonderful aroma of coffee to be enjoyed without opening the bag itself. The valve keeps oxygen from entering the bag and causing the coffee to lose freshness. This also keeps the bag from opening prematurely due to excessive pressure.
Any conventional coffee maker will suffice. For special occasions and coffee cuppings, we recommend using a French Press to produce a more intense, rich cup than an automatic drip coffee maker. We have a wide variety of equipment available for purchase on this site. We've tested and stand behind the quality of every piece of equipment we sell.
The proportion of coffee to water is very important. We recommend 2 tablespoons of coffee for every 6 ounces of fresh, cold water. Adjust to suit your personal taste.
To make a true espresso or cappuccino drink, it is necessary to have proper brewing equipment to brew the coffee rapidly and thoroughly. An espresso maker allows pressurized water to make instant contact with every grain of coffee and immediately drip to produce a fresh cup of espresso. Espresso beans can be brewed in a conventional coffee maker. (Beans should not be ground as finely as they would for an espresso maker.) This will produce a rich-tasting cup of coffee, but not the same type of beverage you would be served when ordering an espresso or cappuccino in a coffeehouse.
Absolutely. Most coffee products are blends, and we love to experiment with our own line of blends to create flavors that are unlike any others you’ll find.
It's best to use a separate brewing filter basket when brewing flavored coffees. The flavoring in the coffee will have a lingering taste if regular coffee is brewed after a pot of flavored coffee. If you choose not to use separate brewing filter baskets, be sure to wash your brewing filter basket thoroughly after brewing flavored coffees.
Using a French Press is quite simple.
No. In fact, just the reverse is true. Chicory blended with coffee actually produces a smoother, less bitter cup of coffee. Chicory offsets what many refer to as the "bitter cup of coffee." Since chicory tends to darken coffee, this darkness has often been misconstrued as meaning the coffee will be bitter or stronger.
No, which means that if you drink a cup of coffee and chicory, you actually reduce your caffeine intake.
Yes, and it can be served hot or cold. It has a rich caramel flavor and leaves a semi-sweet pleasantly smooth after-taste.
Yes. Chicory is a creative, versatile ingredient that is often used to add flavor to drinks other than coffee. Chicory is a common ingredient in herbal tea blends. As an extract (made by steeping ground roast chicory in boiling water, then straining), it can be used to add a dark rich color to soups, meats, gravies and dark breads.
Chicory can be brewed right in your home coffeemaker. Simply use two to three tablespoons of ground roast chicory for each cup of water. Vary the amount to suit your taste. Sweeten with sugar (brown or white) or honey; lighten with milk or cream.
No. Our New Orleans Blend is our only coffee that has coffee and chicory added to it.
Flavored oil is sprayed on the coffee beans immediately after roasting. The process has no nutritional impact but adds the essence of the particular flavor to the coffee.
They do not. The flavorings we use are not sugar-based.
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