Shipping Information

Our shipping costs are as follows:

USPS & Fedex

Standard

Allow 7 - 15 business days

Order Value Shipping
$0-$20.00 $6.99
$20.01-$50.00 $8.99
$50.01 & Over $10.99

APO/FPO addresses ship via USPS Standard. Please allow at least 30 business days for delivery.

International

Allow 4 - 6 Weeks

Order Value Shipping
$0-$10.00 $38.00
$10.01-$25.00 $46.00
$25.01-$45.00 $58.00
$45.01-$65.00 $71.00
$65.01-$100.00 $87.00
$100.01-$150.00 $120.00
$150.01-$200.00 $150.00
$200.01 & Over Call for details

Canada

Allow 4 - 6 Weeks

Order Value Shipping
$0-$10.00 $25.75
$10.01-$25.00 $31.25
$25.01-$45.00 $38.75
$45.01-$65.00 $46.25
$65.01-$100.00 $56.75
$100.01-$150.00 $67.50
$150.01-$200.00 $78.25
$200.01-$250.00 $89.25
$250.01 & Over Call for details
 

What is the estimated delivery time for my order?

Please allow up to 2 to 3 business days for your order to ship. All air orders placed before 1pm Central time will ship the same day. Packages shipped via USPS Standard can be tracked via FedEx Tracking and should be allowed a minimum of 10-14 days delivery time. International orders may require 4-6 weeks delivery time.

Can I ship a package to an APO/FPO address?

Yes, packages to APO/FPO addresses are shipped via U.S. Postal Service. Please allow at least 30 business days for delivery.

How can I track my package?

When your order is shipped, an email will be sent to the email address on file containing your tracking number. You can also track your package by viewing the order detail in the "My Account" section of our website. You may also call us at 1-800-884-5282 or e-mail us with your order number, name and ship to address. A representative will respond by the end of the next business day.

How do I go about returning an order?

All orders are backed by Our Promise. If you are not completely satisfied with any item, we will gladly replace or refund your order. Please call our customer service representatives toll-free at 1-800-884-5282 to arrange an exchange or return of the product.

Do I have to pay taxes on my CommunityCoffee.com purchases?

Community Coffee Company is required to collect sales tax on orders being shipped to the following states unless an item is specifically exempt from taxation: AL, AR, CA, CO, FL, GA, IL, IN, KS, KY, LA, MO, MS, NC, OH, OK, PA, SC, TN, TX, VA, and WA. Orders shipped to states other than the aforementioned are not exempt merely because the purchase is made over the internet and therefore, may be subject to state use tax unless specifically exempt from taxation. Your state may require that you report this use tax on your state income tax return or a separate use tax return. For more information, contact your state’s Department of Revenue.