Shipping policy

Standard

Please allow 2–3 business days for all orders to process and ship from our warehouse.

APO/FPO addresses ship via USPS Standard. Please allow at least 30 business days for delivery to APO/FPO addresses.

What is the estimated delivery time for my order?

All orders ship from Port Allen, Louisiana, and typically arrive within 3–7 business days. 

Can I ship a package to an APO/FPO address?

Yes, packages to APO/FPO addresses are shipped via U.S. Postal Service. Please allow at least 30 business days for delivery.

How can I track my package?

When your order is shipped, an email will be sent to the email address on file containing your tracking number. You can also track your package by viewing the order detail in the "My Account" section of our website. You may also call us at 1-800-884-5282 or e-mail us with your order number, name and ship to address. A representative will respond by the end of the next business day.

How do I go about returning an order?

We stand by our 100% satisfaction guarantee.  Everything we do has to be as good as our coffee.  We are committed to delivering the highest quality products and superior service to our customers.  If any of our products fail to live up to your expectations, we will happily replace them or refund your money.
Please call our customer service representatives toll-free at 1-800-884-5282 if you have any questions or concerns.

Do I have to pay taxes on my CommunityCoffee.com purchases?

Community Coffee Company collects sales tax on orders being shipped to all U.S. states that impose a sales tax except for Hawaii. Orders shipped to Hawaii are not exempt merely because the purchase is made over the internet, and therefore, may be subject to state use tax unless specifically exempt from taxation. Your state may require that you report this use tax on your state income tax return or a separate use tax return. For more information, contact your state’s Department of Revenue.